Manager Operational Risk

Job Title: Manager Operational Risk

Department: Risk Management

Division: Credit and Risk

Report to: Head of Risk Management

Location: BDB Head Quarter


  • Identify, assess, monitor, control and manage operational risks across all business processes & operations.


  • Assist business units to implement and maintain operational risk management tools to help identifying, assessing, monitoring and controlling operational risk levels across the Bank.
  • Follow up with Branches & Business Units / Departments collect quarterly Operational Risk reports and compile the Consolidated Operational Risk report by way of using the software RiskNucleus.
  • Coordinating the Risk and Control Self-Assessment (RCSA) exercise on an annual basis with all departments for reviewing and collecting the self-assessment results.
  • Responsible for identifying, measuring, monitoring and controlling operational risks inherent in the key processes and activities of all departments of the Bank.
  • Conduct RCSA workshops with each department to make them understand the Operational Risk and brainstorm to identify and assess the risks and mitigating controls.
  • Define and regularly update the control plan according to the outcome of the risk assessment, regulations and other risk events.
  • Conduct reviews to identify possible operational risks and provide recommendations to address the control weaknesses; monitor the implementation progress of the enhanced controls.
  • Responsible for providing guidance and challenges the business heads on the selection of KRIs and thresholds.
  • Ensuring operational risks arising from new products, locations etc. are addressed by the respective operational risk coordinators.
  • Responsible for independently monitoring KRI against risk events reported by the ORC
  • Monitoring the Bank’s operational risk tolerance levels and Key Risk Indicators (KRIs).
  • Follow up with Branches & Business Units / Departments to collect quarterly Key Risk Indicators reports.
  • Developing, communicating, and enforcing operational risk policies and procedures.
  • Assist business units to Identify and document the major Business processes maps.
  • Develop process maps depicting the current states for all process across the departments.
  • Reporting operational risk items to Management & Board on a quarterly basis.
  • Ensuring adequate training is provided to business units with respect to their responsibilities for operational risk management.
  • Providing training and education to management on best practices for reducing operational risk exposure.
  • Report Operational risk issues and decisions to management on quarterly basis.
  • Embedding an operational risk awareness culture, in partnership with senior management, across the Bank.


  • Degree in Finance, Accounting, Economics or any other related field is mandatory


  • Risk management certification is preferred

Years of experience

  • 8 years of experience

Job Specific Skills:

  • Knowledge of banking operations, business process, operational risks and controls
  • Ability to define and administer appropriate Key Risk Indicators and monitor them within the organization
  • Experience in conducting Risk & Control Self Assessments

Generic Skills:

  • Time Management
  • Analytical skills
  • Interpersonal and communication skills
  • Good knowledge of the banks policies and procedures

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Last Updated: 03 May 2023

Licensed by the Central Bank of Bahrain as a Conventional Retail Bank

Last Updated: 18 Sep 2023

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